Shipping and Returns
Standard Shipping, Handling & Insurance Charges
(in 48 Contiguous States)
Ground Service Shipping*
Your order will be shipped within 1-2 business days. Above rates are for delivery to the lower 48 states only. Allow up to 5 business days for
Fast Track Ground and 9 business days for Super Saver
Ground. Fast Track ships via UPS or FEDEX Ground, Super Saver ships via the U.S. Postal Service. Our shipping, handling and insurance charges cover your entire order regardless of the number of packages we ship out. All orders are fully insured against loss or damage. If there is a problem upon delivery, please contact our Customer Service Department immediately.
ORDERS FOR AK, HI, PR, APO's, FPO's, US Territories and Canada
only:
These will be shipped by U.S. Postal Service. Our Super Saver charges
(above) cover packages up to 2 pounds. Packages over 2 pounds will be
charged actual rates plus a $3 handling fee. If you need faster delivery,
please contact Customer Service for either 2nd Day Air or Overnight Delivery
(No Saturday or Sunday Delivery). Three Day service not available to these
locations. APO/FPO address must use U.S. Postal Service only.
Express Shipping Information**:
Are you in a hurry? We can be there tomorrow. For an additional charge we
offer Next Day, 2-Day, and 3-Day Select Service (please see rates above).
Place your order by 3 PM ET (Monday through Friday only) and we will rush
your order out the same day! Above chart indicates business shipping
days and rates for up to 10 pounds only. Oversized packages and shipments over 10 pounds will be charged actual rates plus a $3 handling fee. In stock items only. Cannot deliver to P.O. boxes. Please be sure to include a daytime contact phone number so we can
expedite your express order. Products marked "Ships Direct from
Manufacturer" are not eligible for rush shipping. Express shipping
does not include weekend or holiday deliveries. For example, a Next
Day Air order placed on Friday will be delivered on Monday. Saturday
delivery is available in limited areas for an additional charge, please
contact Customer Service for complete details.
Note: Flammable and aerosol items cannot be shipped by air and will be
shipped separately by ground service at no additional charge. Also, nobody
hates backorders more than we do. Any backorders will be shipped by
standard ground service at no additional charge to you.